Contact & Support

Need help with Beepit? We’re happy to assist. Email: [email protected] or fill out the form below. We aim to respond within two business days.

Common topics

• Joining an event: open the app and scan the code your organizer gave you. If you can’t scan, use the manual entry option to type the event details.
• Refunds: purchases are largely non-refundable, but exceptions are handled case by case. Contact us within 15 days of the event ending.
• Deleting your account: you can delete it in the app under account settings, or email us to request it.
• Exporting your data: organizers can export event data as CSV from within the app.